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A full-service, customizable hazard claims management solution
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SOC Certification
WBE Logo
MBA Member Logo
California MBA
"Conforming to the highest standard"
We invite you to Experience the Sterling Standard.
Sterling Claims Management offers an A-Z solution to exceed any lender's or servicer's hazard claims needs.
Averaging 12+ years operational tenure and a combined 100+ years management expertise specifically dedicated to the mortgagee hazard claims space, we have the experience and track record to succeed on your behalf.
What sets Sterling Claims Management apart from the competition is our commitment to provide these services in one convenient solution that has a proven track record in client retention and results.
Sterling maintains a strategic working relationship with property preservation companies, providing additional technological leverage and streamlining processes to adhere to FHA and conventional hazard claims timelines.
We offer a contingency fee model, as well as a flat fee model, so that we are aligned with the interests of you and your investors.
We provide a fully licensed and compliant solution to servicers, lenders and GSEs.
Our state of the art, 24/7, web based system is fully customized to handle all stages of the claim process through resolution.
Sterling processes hazard claims exclusively for investors and servicers in order to avoid any potential conflicts of interests with borrowers. However, Sterling is happy to partner with its clients to create borrower outreach solutions to reduce the stress and frustration of the claims process.
Sterling welcomes the opportunity to provide auditing and/or quality assurance services for clients to ensure maximum recoveries are received on claims that have been filed and that insurable claims are not being overlooked. We also provide policy review and coverage evaluation.
Sterling's fully licensed and compliant staff stand ready to assist clients in the claims evaluation and filing process, when disaster strikes.
Prior to founding Sterling Claims Management, Jami served as Senior Vice President of Client & Operational Development at Dimont & Associates, Inc., where she spent over 18 years specializing in a wide range of operational functions including, claims adjusting, carrier relations, client care oversight, client implementations, client audit management and the development of proprietary processes and procedures for specialty claims adjusting and QA functions.
Her talent and unsurpassed knowledge have made her a well-known and sought after industry expert where she's led educational sessions for industry organizations across the country, including the Texas Mortgage Bankers Association's Loan Servicing Conference and the California Mortgage Bankers Association's Loan Servicing Conference.
Jami holds a Bachelor of Arts in Education from San Diego State University and is a licensed public insurance adjuster in 44 states.
We would love to hear from you, whether you need assistance, information or our expertise.
619-363-9001
3944 Murphy Canyon Rd. Suite C204
San Diego, CA 92123
Sterling Claims Management understands the importance of your privacy and is committed to respecting and protecting the information you provide. The information you provide may be used to contact you, solely in relation to the services offered by Sterling. By completing and submitting this form, you consent to allowing Sterling to store and use the information provided to contact you in regards to your inquiry. Sterling does not sell or share your information with third-parties for any reason.
Sterling prides itself on offering a flexible, employee focused work environment.
We have immediate openings for the following positions:
Will file and negotiate claims directly with the insurers. Will scope settlement letters and other functions in connection with settlements and denials. Reviews reports as well as photos to determine insurable damage, review denial letters, generate any supplemental or rebuttal needs, prepare proof of loss/mortgagee questionnaires, and other duties as assigned. Public Adjusters preferred. Will need to pass exam and maintain a Public Adjuster license.
Will provide administrative support for the claims process. Research claim information, support claims adjusters, review damage reports and provide other administrative support. Data entry, notify carrier of claims, assign carrier/adjuster when applicable. Update changes to policy or coverage information, process claim acknowledgments, support adjusters and other duties as assigned.
Will provide support for the claims process with reviewing damage reports, weather reports, police reports, etc. to make initial insurable damage determinations, data entry and document the file accordingly.
Please send resume to 411@sterlingclaimsmanagement.com
Check back with us regularly for the most up to date job openings.
Please feel free to contact us with any questions you may have regarding available employment opportunities and/or the application process.
Inquiries can be sent to: 411@sterlingclaimsmanagement.com